FAQ

 

What happens after I purchase a ticket?

After you purchase your ticket, you will receive an email confirmation with a QR code. Be sure to save that email or download the QR code so that we can scan it on site for your entry. Note: you will not receive a physical wristband.

What happens if I am unable to attend on my selected day/time?

As Beautycon POP is a very intimate experience, it is important for us to limit the number of people who have access every half hour. If you are unable to attend on your selected day/time, you may still gain access on a different day and time but it will be on a space available basis. Just come by and we will do our very best to accommodate you.

Is my ticket refundable or transferable?

Unfortunately, your ticket is not refundable or transferable.

Is there an age limit to attend?

While there is not an age limit to enjoy Beautycon POP, those under 13 must be accompanied by a parent or guardian.

What do I need to bring?

A fully charged smartphone and/or camera and the desire to discover your most beautiful self!

Will there be food and drinks?

No.

What should I wear?

You can wear anything you want but we suggest you get your best glam on as there will be many shareable moments.

Are there salon services offered?

On Thursday, Friday, and Saturday, we are offering some boutique beauty services including brows, braiding, and blowouts. Services average $15 and are offered on a first-come/first-served basis. No appointments are taken in advance.

Is there parking available?

There is a paid parking garage in the same building as Beautycon POP. Several other parking lots are around as we are adjacent to the Beverly Center.

Is Beautycon POP ADA compliant?

Beautycon POP is wheelchair accessible.

What happens if I love it so much I want to come back?

You can buy as many tickets as you like whenever you like. If you just want to come back and shop or enjoy a specialty salon service on Thursday, Friday, or Saturday, you can visit those spaces for free any time at all.

What can’t I bring?

Weapons, tobacco, or smoking products (including e-cigarettes), outside food and drinks (except reusable water bottles), pets (except for registered service animals), and large bags are not permitted. Additional items may not be allowed and will be determined at the discretion of Beautycon POP team members. All guests are subject to search at entry points.

Can I be excluded from attending?

We wouldn’t want to do anything to hurt your experience but we do reserve the right to ask anyone to leave if they represent a danger to themselves or others. So behave and enjoy yourself!

Are there restrictions on what I can carry in?

Yes. Handbags larger than 7” x 10”” are not allowed. Exceptions will be made for approved medical bags or equipment, which will be inspected at the entrance.

What methods of payment do you accept at the Beautycon POP Shop?

No cash; just debit and credit cards plus Apple Pay.

If I purchase something at the Beautycon POP Shop, is it returnable or exchangeable?

Sorry, but all sales are final.

I’m a brand and want to know more about participating in future Beautycon POP and Festivals; who do I contact?

We’d love to hear from you! For all brand inquiries please reach out to brands@beautycon.com

I’m with the press and want to (possibly) write about you; who do I contact?

Thank you for your interest! For press and talent inquiries, please send an email to press@beautycon.com

Is Beautycon POP available for larger groups?

Yes; for information, please contact margaret@beautycon.com.

Is Beautycon POP available for private functions?

For information on private experiences, contact Margaret Launzel-Pennes; margaret@beautycon.com